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More, More, More - - -

        Chrissy Jackson, through the Manufactured Housing Institute, will be publishing five books this year.  Some are revisions and updates on previously published books that are now out of print.  Some are entirely new - and just in time to help you on a daily basis in your communities.

        All books will be available through the MHI website as they are published, or by calling or faxing directly to MHI.  Pricing will be determined at the time of release.  Credit card sales will be possible.

        If you would like to be one of the first to receive information as soon as a publication is available, contact Chrissy now by faxing 813/982-2618 or sending an email to  OR fill out the fast easy form at the bottom of this page and let her know which publications are of interest to you.

        Have suggestions for any other books which would be of help to you?  The list of releases in 2001 is now being compiled.  Get you thoughts to Chrissy and your topic may be one of the issues expanded into a book.


"Live Awhile in My Community" - - - there's more to this than meets the eye.  A good Resident Relations program increases Resident Retention, decreases the need for litigation and legislation, and makes life better for everyone!  How can you do better at Resident Relations?  What all is involved in a successful Resident Relations program?  If you don't have such a program now, how do you start?  How do you gauge the effectiveness of the time invested and dollars spent on this type of program?  An intriguing look from both sides of the desk.  All of these questions and more will be addressed in this 8 x 11, three-hole punched book.  Every Community Manager and Owner  needs this handy reference regardless of the size of your community.

"Promoting Your Community" - -  How do you as a Community Manager or Owner best go about using these tools for promoting your community?  How can you make your advertising stand out in today's world of classified small print without spending a fortune?  Are your marketing materials coordinated?  Are you taking advantage of all eleven marketing areas for the best bang for your buck?  Do you get your fair share of positive Public Relations (free press)?  This 8 x 11, three-hole punched publication is loaded with previously proven tips and lots of real samples that really work plus great new ideas.


"Community Management Forms" - - - finally, the answer to a Community Manager's prayer for usable, decent forms has been heard!  This book is jam-packed with form letters (and report formats) you can copy directly onto your letterhead and use every day.  The exact form you want can easily be found in one of the divided sections:  delinquency collection, water meter installation and conversion, pool situations, Guidelines violations, information request, and several other areas.  One of the most useful areas is the suggested "lead-in" section.  In this section, a Community Manager can find the beginning paragraph and ending paragraphs to help them write that difficult letter to a Resident about most any topic under the sun.  it is sometimes extremely hard to begin a rent increase letter, for example.  There are several suggestions here, and that's only the beginning.   This 8 x 11, three-hold punched book is a must-have for new Community Managers as well as those with years of experience.

"Professional Operating Procedures" - - - This "how-to" book walks you through the process of creating a community specific operations manual.  The steps as outlined in the popular Accredited Community Manager (ACM) course are used as the basis.  And, position descriptions specifically for the manufactured housing community operation are included.  And - to make it easier to write your own Professional Operating Procedures Manual - this popular book will be available on disk as well as in an 8 x 11 three-hole punched format. 


"So You Want to Write a Newsletter ..."  - - - if you're the one in charge of writing the newsletters for your community, this 8 x 11, three-hole punched book will guide you step by step from the title to the closing of a successful publication.  You'll learn what should be included and what should not; how to lay it out for maximum eye-appeal; when to use graphics and different font styles; how to make sure your Residents will read every word you write; and tons more practical information.  This publication is loaded with literally hundreds of samples of dos and don'ts to make your life easier.

Chrissy Jackson,ACM, PHC
MHI Director of Training
and Community Resources

109 Tanglewood Lane
Thonotosassa, FL  33592
Phone 877.275.6434
Fax     813.982.2618
Pager  888.486.6097

Manufactured Housing Institute (MHI)

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Live Awhile in My Community
Promoting Your Community
Community Management Forms
Professional Operating Procedures
So You Want to Write a Newsletter
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